Why We Collect Personal Information
Exofab™ collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services, and to make a wider range available to you. In addition, we use your personal information to keep you up to date on the latest service, special offers, and other information we think you'd like to hear about.
From time to time, we may also use your personal information to contact you in regards to keeping you updated of new exofab™ products, artists, designs and special offers. If you no longer wish to receive these types of email communications you may opt-out at anytime. Please see the choice/opt-out section below.
If you purchase a product or service from us, we request certain personal identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
How We Collect Personal Information
We collect information about you in several ways. For example, we might ask for your contact information when you correspond with us, call us to make a purchase or request service, or participate in an online survey. In addition, when you complete your online order, we collect and store the information you provide in a secure database.
To save you time and make our web services even easier to use, some areas of the exofab™ website allow you to create a "exofab™ User Account" using your personal information. Here's how it works: Simply fill out a brief profile: your name and email address; then choose a password for security. The system saves your information and assigns you a personal exofab™ User Account. Next time you order something from exofab™, you can simply enter your email address and password and the system will automatically look up the information it needs.
When We Disclose Personal Information
We use other third parties such as a shipping company to fulfill orders, and a credit card processing company to bill you for goods and services, an email service provider to send out emails on our behalf and a third party marketing provider to provide broadcast email services for us. We may use Live Chat to assist you if you have questions while using our site or regarding your order.
These third parties are prohibited from using your personal identifiable information for promotional purposes. We reserve the right to disclose your personal identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
We provide you the opportunity to "opt-out" of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.
We protect your personal information
exofab™ safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
exofab™ uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To place on-line orders with exofab™, you must use an SSL-enabled browser such as Chrome, Mozilla, or Internet Explorer. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.
We will retain your information for as long as your account is active or as needed to provide you services. Please contact us if you wish to cancel your account or request that we no longer use your information to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
When you browse exofab's website, you are able to do so anonymously. Generally, we don't collect personal information when you browse - not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.
Third Party Cookies
Social Media Features and Widgets
Updating, Deleting or Correcting Personally Identifiable Information
Our Companywide Commitment to Privacy
To make sure your personal information remains confidential, we communicate these privacy guidelines to every exofab™ employee. exofab™ does not knowingly solicit personal information from children or send them requests for personal information.
This website contains links to other sites. exofab™ does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
This policy is effective February 20th 2014.